Book Your Stay
get estimate
Do you want our team to reach out to you?
Unlocking Your Property's Full Potential since 2016
Successful Airbnb Property management essentials for 2024
Table of Contents:

Successful Airbnb Property management essentials for 2024

Thriving as an Airbnb host in 2024 means more than just listing your property, it's about mastering the art of hospitality and management. In a market that's both highly profitable and competitive, success requires a strategic approach to attract and satisfy guests. Our detailed guide explores the key aspects of Airbnb hosting, from attracting guests effectively to ensuring seamless, efficient property management. Get ready to elevate your short-term rental game with our expert insights and tips, tailored to help you create an unforgettable experience for your guests!


Setting the right price for your property

Setting the right price for your Airbnb property is key to making the most of your hosting business. Start by checking out what others are charging in your area – that's your local market rate. Remember to add cleaning and additional fees to your rental's cost, so there are no surprises for your guests.

Not sure what to charge per night? No problem! Airbnb's pricing calculator is super handy. It helps you figure out a daily rate that's just right, and the best part? Airbnb's done most of the heavy lifting for you.

Before you set your prices, it's a great idea to get feedback from past guests. Find out if they loved their stay or if there was anything they missed. Their insights are golden and help you offer an even better experience for future guests.

And hey, don't forget about seasonal pricing. During peak tourist seasons or local events, you might want to adjust your rates to match the increased demand. This way, you're always offering great value while maximising your earnings. 

Effective house rules for a great stay

Creating a welcoming stay for your guests is all about striking the perfect balance with clear, yet friendly house rules. It's all about making sure everyone enjoys their visit!

First things first, it's important to set a clear limit on the number of guests. Whether it's a steady number year-round or a seasonal adjustment, like solo or couple bookings in busier months, clear communication is key. For example, a straightforward rule like "maximum two guests at a time" sets expectations from the very beginning.

Next up, let's talk about the basics everyone appreciates – like crisp, clean sheets and a tidy space. We recommend outlining simple housekeeping guidelines that are easy to follow. This might include things like taking out their trash or any additional charges for not following the guidelines. It's all about ensuring a smooth stay for your guests and hassle-free management for you.

Finally, at Smarthost, we're all about making your short-term rental journey effortless and enjoyable. Our expert team takes care of every detail of property management, so you can relax knowing your guests are having a great stay and your property is in good hands. Ready to simplify your hosting experience? Get in touch with us today and see how we can help!

Prepare a guest welcome pack

Putting together a thoughtful welcome kit is a fantastic way to show your guests how much you care. Here's what you can include for a warm and helpful touch:

  • A curated list of must-visit local attractions to help them dive into the best experiences around.
  • Recommendations for nearby restaurants and shops, so they can discover your area's culinary delights and shopping spots.
  • Handy maps to navigate the town easily, especially useful for those with luggage or traveling from afar. Don't forget to highlight public transportation options for smooth and stress-free explorations.

This personalised welcome kit not only adds a special touch to their stay but also positions you as a knowledgeable and considerate host. It's all about making their visit as enjoyable and effortless as possible.

Selecting the ideal guests

It's all about finding guests who will treat your property with the same respect and care as you do. Start by exploring their profile and reading through their reviews. This gives you a glimpse into their previous Airbnb experiences. 

Why not reach out to their previous hosts for a quick reference or ask if they have any host recommendations? It's a great way to ensure you're welcoming someone who values respect for your space.

Consider requesting a deposit when you finalise the booking (even though Airbnb doesn't ask for it). It's a small step towards peace of mind, ensuring your property is in good hands.

Ensuring guest satisfaction

The key to guest happiness? Keeping your guests satisfied is all about being friendly, welcoming, and ready to help. Make them feel right at home by sharing a list of must-visit local spots – it’s a great way to help them explore and enjoy the area.

Accommodate your guests with flexible check-in and check-out times. Be ready to adapt to those unexpected guest needs, like finding space for an extra visitor. It's all about easing their stress and making things seamless.

Remember, as Airbnb suggests, the secret to guest happiness is making them feel as comfortable and at ease as if they were in their very own home away from home.

Effective guest communication

Having a wonderful property is just the start – keeping your guests happy is crucial. If they can’t easily reach you when needed, they might think twice about staying.

Your communication system should be user-friendly and dependable. Guests shouldn’t have to wait all day for a response, as they might just look elsewhere.

Ensure they have a way to contact you around the clock, whether it's via email or phone (or both). That way, even in those rare instances when the internet's down or there's a power cut, help is always just a call or message away. Remember, being readily available for your guests is crucial for a smooth and enjoyable stay. 

At Smarthost, we make use of technology for quick responses to all guest queries 24/7, valuing each visitor and striving for stellar reviews. Our commitment ensures every stay is smooth, enjoyable, and unforgettable.

Cleaning and maintenance tips for Airbnb hosts

Keeping your home in excellent condition is a must, as it ensures your Airbnb guests have a trouble-free stay. To make sure everything runs smoothly, it's essential to check that your plumbing and electrical systems are in perfect working order. If you don't stay on top of these aspects, your guests might have issues during their stay. The good news is that there are plenty of simple ways for you to handle this yourself:

  • Keep your plumbing and electrical systems in perfect working order. Neglecting these areas could lead to issues when your guests arrive, and we definitely want to avoid that! 
  • Regularly check for any necessary repairs on your appliances and heating/cooling unit, if you have one. Fix any problems promptly to ensure a hassle-free stay for your guests.
  • Don't forget about cleanliness! Make it a habit to clean your place at least once a month. You can use 409 spray cleaners for tough spots, or simply wipe down surfaces with warm, soapy water for a fresh and inviting atmosphere.

By following these simple steps, you'll keep your Airbnb property in fantastic condition, ensuring your guests have a wonderful experience, and your ratings stay high.

Seamless cleaning services in your Airbnb

In today's Airbnb scene, many hosts rely on professional cleaning companies to maintain their properties' cleanliness after each stay. While this can be a convenient solution, sometimes the quality of service may not meet the high standards that hosts aim to provide. To ensure your Airbnb property consistently shines, consider the following tips:

  • Make sure you choose a cleaning service known for its quality and customer satisfaction. To do this, simply check out reviews on platforms like Yelp and Google My Business.
  • Take it a step further by reaching out to previous clients directly via email or phone. This way, you can gauge how well the cleaning service performs when it comes to maintaining other properties owned by the same company.

At Smarthost, we understand the paramount importance of a spotless property. With our dedicated housekeeping and meticulous inspection routines, we ensure that every corner shines, setting the stage for great reviews and delighted guests throughout their stay.

Taking advantage of reviews and ratings

Making the most of reviews and ratings is a crucial aspect of managing your Airbnb property. To maximize your Airbnb investment, it's important to give them your attention. You can make use of reviews and ratings in a couple of ways:

  • Address Negative Feedback: When guests express dissatisfaction with their stay at your property, take the opportunity to respond and aim to resolve any issues promptly.
  • Acknowledge Positive Reviews: Show your appreciation when guests leave positive feedback about their experience in your listing. A simple, warm response can go a long way.
  • Neutral Responses: In cases where a review doesn't clearly lean positive or negative, respond in a neutral and friendly manner. Every guest's opinion matters, even if they have limited online presence.

By following these strategies, you'll enhance your property's reputation and build stronger guest relationships, leading to a more successful Airbnb business.

Airbnb hosts' top priorities for the best guest experience.

Creating a delightful Airbnb experience goes beyond just providing a place to stay. To ensure your guests have the best possible experience as an Airbnb host, there are several key areas to focus on.

  • Clear communication: It all starts with being crystal clear about what you offer. Make sure your guests know exactly what to expect from their stay in your home.
  • Set boundaries: Transparency is key when it comes to rules and boundaries. Let your guests know your expectations to ensure a smooth and respectful stay.
  • Welcome kit: Create a warm and inviting atmosphere by providing a welcome pack. Simple touches like toiletries, towels, and basic amenities such as coffee or tea in the kitchenette area can make guests feel right at home.
  • Choose the right guests: Aim to host guests who are respectful, considerate, and not into disruptive parties. Be sure to communicate if you have pets or other occupants in the house to avoid surprises.
  • Stay informed: Keep yourself updated about local events and happenings. This knowledge can help you provide recommendations and keep your guests in the loop about exciting local occasions.


Our guide is here to give you a smooth start in Airbnb property management. We've seen the hard work hosts put into their first guest arrivals, and our mission is to help you smoothly navigate the usual bumps along the way.  By following these practical steps and using our handy checklist, you're setting yourself up for a fantastic hosting journey.

At Smarthost, we’re all about making your hosting experience both enjoyable and hassle-free. We're always here to support you every step of the way. Let's make your Airbnb adventure a success together! 

Simplify and optimise your rental investments with our app.
Learn more

About SmartHost

We're an expert property management company specializing in short, medium and long lets. Since launching in 2016 we’ve managed over 130,000 stays and have earned our clients and property partners over £38M in revenue.

Increase your rental income with Smarthost
Up to 40% more
Learn more
Do you want our team to reach out to you?
Unlocking Your Property's Full Potential since 2016