Property maintenance made easy

Maintaining your property to a high standard is key to a positive guest experience. From fixing a faulty boiler to making sure appliances work, our in-house professionals are always on hand.

2,300+

Properties managed

30%

Monthly rental increase

85.3%

Avg occupancy rate

1M+

Happy guests

4,8/5

Rated by Hosts

Effective propertymaintenance solutions

Opening your property to guests might make you feel anxious, and it's normal to have concerns about things not going as planned.We carefully screen guests to ensure they treat your home with care, however, gradual wear and tear is natural as time goes on.Should any issues arise, our skilled maintenance team is on standby to resolve them promptly and ensure your property's condition remains unchanged.

Reliable 24/7 guest support

Our guest communication team is available 24/7, ensuring assistance is just a call away whenever needed. The sooner we're informed, the quicker our maintenance team can step in to address any concerns. We strive to ensure a positive experience for both guests and hosts by taking prompt action.

Easy maintenance tracking via your digital dashboard

Our housekeeping team will regularly inspect your property and promptly report any issues. They'll even capture photos as evidence, which will be accessible to you upon request. Any existing maintenance report will appear on your host dashboard. This lets you effortlessly monitor all maintenance issues in one location. If you have specific preferences, feel free to inform us.

Prevent unexpected bills with routine maintenance

Our proactive approach minimizes the need for call-outs by preparing your property for colder months with services like boiler and radiator check-ups. Stay worry-free with our dedicated care.

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Get a quick, free estimate of your property’s potential earnings with Smarthost. Then book a call with our team to discuss next steps.

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Efficient property maintenance

Non-urgent issues

Affect the property's advertised condition. This might involve things like broken light bulbs or minor appliance malfunctions, such as a TV or hairdryer not working.

Urgent issues

Cause significant discomfort to your guest but aren’t an emergency. This could include guests not having heating, a broken shower, or a power outage in one room.

Emergency

Causes significant property damage or requires a guest to leave. For example, this could involve a gas leak, burst pipes, a major roof leak, or a total power outage

Your property management style is entirely up to you. If you want to stay in the dark about minor matters but need an immediate heads-up for bigger problems like a faulty boiler, we've got you covered.

If you want us to fully handle things but stay in control of spending, just tell us your budget limit. This way, you're in charge of your finances without the stress of constant communication.

We categorize issues as non-urgent, urgent, or emergencies, providing a clear understanding of their seriousness.

We keep you informed about all maintenance matters through your host dashboard, making it easy to stay in the loop. From small issues like hair dryers to bigger concerns like boilers, we manage it all while keeping you as involved as you prefer.

Optimize your rental income with our professional short-let management team. We handle everything and offer a tailored service for hosts of all experience levels and circumstances. Listing on Airbnb, Booking.com and more